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PRIVACY STATEMENT

Crystal Property Investors limited is committed to protecting your privacy. To better protect your privacy, we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our website.

 INTRODUCTION

Your privacy is very important to Crystal Property Investors limited and you can be confident that your personal information will be kept safe and secure and will only be used for the purpose it was given. Crystal Property Investors limited adhere to current data protection legislation, including the General Data Protection Regulation (EU/2016/679) (the GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

This privacy notice tells you what Crystal Property Investors limited will do with your personal information from initial point of contact through to after your therapy has ended, including:

• Why Crystal Property Investors limited is able to process your information and what purpose we are processing it for

• Whether you have to provide it to Crystal Property Investors limited

• How long we will store it for

• Whether there are other recipients of your personal information

• Whether we intend to transfer it to another country

• Whether we do automated decision-making or profiling, and

• Your data protection rights.

We are happy to discuss any questions you might have about our data protection policy and you can contact Crystal Property Investors limited via info@crystalpropertyinvestors.com Data controller’ is the term used to describe the person/organisation that collects and stores and has responsibility for people’s personal data. 

Crystal Property Investors limited is registered with the Information Commissioner’s Office reference number: 

 CRYSTAL PROPERTY INVESTORS LIMITED LAWFUL BASIS FOR HOLDING AND USING YOUR PERSONAL INFORMATION

The GDPR states that we must have a lawful basis for processing your personal data. There are different lawful basis depending on the stage at which we are processing your data. We have explained these below:

If you have received service from Crystal Property Investors limited and it has now ended, we will use legitimate interest as our lawful basis for holding and using your personal information.

 If you are currently using or if you are in contact with Crystal Property Investors limited to consider property investments, we will process your personal data where it is necessary for the performance of our contract.

We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

Personal data security is essential to us, and to protect personal data, we take the following measures:

• limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;

• procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

The GDPR also makes sure that we will look after any sensitive personal information that you may disclose to us appropriately. 

We have a presence on Facebook, Instagram, LinkedIn and Twitter. To find out how these companies use your data and how you can control the way they use your data please refer to their privacy policies, which should be available on their websites. 

 Your rights

Crystal Property Investors Limited will try to be as open as we can be in terms of giving people access to their personal information. You have a right to ask Crystal Property Investors Limited to delete your personal information, to limit how we use your personal information, or to stop processing your personal information. You also have a right to ask for a copy of any information that we hold about you and to object to the use of your personal data in some circumstances.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

 we will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 You can read more about your rights at http://ico.org.uk/your-data-matters

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

 • The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know.

• The right to access the personal data we hold about you. 

• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. 

• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. 

• The right to restrict (i.e. prevent) the processing of your personal data.

• The right to object to us using your personal data for a particular purpose or purposes.

• The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

• Rights relating to automated decision-making and profiling. we do not use your personal data in this way.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

You can also ask Crystal Property Investors Limited at any time to correct any mistakes there may be in the personal information we hold about you. To make a request for any personal information we may hold about you, please put the request in writing addressing it to info@crystalpropertyinvestors.com If you have any complaint about how we handle your personal data please do not hesitate to get in touch with us by writing or emailing to the contact details given above. I would welcome any suggestions for improving our data protection procedures. If you want to make a formal complaint about the way we have processed your personal information you can contact the ICO which is the statutory body that oversees data protection law in the UK. For more information go to http://ico.org.uk/make-a-complaint

Data security
 

We take the security of the data we hold about you very seriously and as such we take every effort to make sure it is kept secure; we use encrypted devices.

Additional information for website owners and employers

Visitors to Crystal Property Investors website

When someone visits our website, we use a third-party service, google analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow google to make, any attempt to find out the identities of those visiting my website.

We use legitimate interests as my lawful basis for holding and using your personal information in this way when you visit our website. We use IONOS so that we can continually improve our service to you, you can read IONOS privacy notice here

Privacy policy - IONOS T&C

We use IONOS as the content management system for our website - find out IONOS and data protection. Like most websites we use cookies to help the site work more efficiently - find out about our use of cookies. Consent Management Platform (CMP) | Usercentrics. No user-specific data is collected by Crystal Property Investors or any third party. If you fill in a form on our website, that data will be temporarily stored on the web host before being sent to Crystal Property Investors.

 What Personal Data Do You Collect and How?

Our Site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.

If you send us an email or sign up to our mailing list, we may collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data.

How Do You Use My Personal Data?

 Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. we will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times. 

 We do not generally collect any personal data directly from you, but if you sign up with us and we obtain your personal details from your email, we may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of our Site and will not normally be used in any way to personally identify you.

Any and all emails containing your personal data will be deleted no later than 1 week after you’ve requested this and no other personal data will be retained for any longer than is necessary.

We will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server.

 Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy (i.e. to communicate with you).

 In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

Changes to this Privacy Policy

 We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

 Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. we recommend that you check this page regularly to keep up-to-date.

This Privacy Policy was last updated on 04.03.2024